Policies
Cancellation and rescheduling.
Draft placeholder reflecting the proposed clinic workflow.
How to request a change
Please contact the clinic at least 24 hours before your appointment if you cannot attend. Patients cannot change or cancel confirmed bookings directly through the website.
Clinic approval
The clinic will review your request. If approved, staff will select a new date and contact you with the updated details.
Deposit handling
A deposit may be transferred to a rescheduled booking only with clinic approval and under the final published policy.
Unexpected closures
If the clinic must close unexpectedly, staff will contact affected patients to arrange next steps.
Confirm this wording and any refund/cancellation terms with the clinic before publishing.